Cookie policy
Information about our use of cookies across the Sue Ryder websites (with the exception of shop.sueryder.org)
‘Cookies’ are small pieces of information stored on the hard drive of a user’s computer which contain information about the user.
The information is used to track a visitor’s use of the website and to compile statistical reports on website activity. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
We may store information about your user preferences (e.g. preferred text size) using cookies which we can access when you visit our website in the future. We do this to help enhance your interaction with our website.
If you want to delete any cookies that are already on your computer, please refer to instructions for your file management software to locate the file or directory that stores cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can find out more about this on the website AboutCookies.org.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. [Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies may include analytical/performance cookies or targeting cookies.]
We use the following cookies:
1.1 Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
1.2 Performance cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
1.3 Functional cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
1.4 Marketing cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
You can find more information about the individual cookies we use and the purposes for which we use them and how long they are present in the details below.