Gift Aid: frequently asked questions

We can only claim back tax at the basic rate, but that is still worth 25% extra on your donations to us, so please provide us with a declaration anyway.

If you pay higher rate tax, you can claim the difference between the higher rate of tax and the basic rate of tax on the total (gross) value of your donation to Sue Ryder. You can make this claim on your Self-Assessment Tax Return if you were sent one. We would suggest speaking to your accountant if you would like to do this.

This is because the basic rate of tax is calculated on the gross amount of the donation, i.e. we can reclaim 20% of the amount you earned before tax was deducted from you – and this works out to 25% of the amount that we receive.

You may still be paying tax on a private pension plan or a savings account, or pay Capital Gains Tax if you sell property or shares. You are still eligible if you have paid enough tax during the year to cover your donations (i.e. 25% of the value of your gifts).

Your gifts are still eligible for Gift Aid, but we need both your details separately for our records. Please contact our Supporter Care Line on 020 7554 5985 and we will be able to arrange this for you.

If your circumstances or personal details have changed in any way, please call the Supporter Care Line on 020 7554 5985 and we will update your record.

We cannot reclaim tax on donations made through the Charities Aid Foundation as the tax has already been reclaimed for you – however please complete and return the declaration form anyway so we can reclaim the tax on any other non-CAF donations.

You can support as many UK charities as you like through Gift Aid. You just need to return a declaration to each charity that you support and be paying enough tax during the year to cover your total annual donations.

No. You just need to do it once and it will cover gifts you have already made to Sue Ryder in the last four years and gifts you make in the future, until you let us know otherwise.

Yes, we can claim Gift Aid on these donations! You will need to have the details of the individuals and their permission to Gift Aid. If you have taken part in a sponsored event for Sue Ryder, please send your sponsorship form to Sue Ryder, 183 Eversholt Street, London, NW1 1BU.

When paying in donations on behalf of others, you just need to let us know their full name, home address (including postcode) and the amount each individual gave. If you have any questions, please call the Sue Ryder Supporter Care Line on 020 7554 5985 or email supportercare@sueryder.org.

All individual donations are eligible for Gift Aid. Donations and collections from a group (e.g. office, department, local church or choir) are not eligible for Gift Aid - except if individual envelopes or a collection form listing each members' name, address and full postcode are enclosed, plus a clear indication that we Sue Ryder can claim Gift Aid against their donations.

If, for any reason, you decide that your gift should not be included in Gift Aid – perhaps you realise that you will not pay enough tax to cover the tax reclaimed by us – then simply contact our Supporter Care or Retail Gift Aid Teams and we will amend your record to reflect this.

Completing a Gift Aid declaration does not put you under any obligation to give again – it merely ensures that we can Gift Aid on the donations that you have already made and any you may give in the future, so that your gifts go further at no extra cost to you.