Frequently asked questions about making a donation

You can also contact our Supporter Care team on 0808 164 4572 (Monday - Friday, 9am - 5pm) or email supportercare@sueryder.org if you need further information.

When you make a donation to Sue Ryder, your money will be spent wherever the need is greatest, giving us the flexibility to provide our services across the UK.

If you specifically want your donation to be spent on a particular service, please provide clear instructions in writing with your donation or contact our Supporter Care Team to let them know by emailing supportercare@sueryder.org.

Yes, you can make a donation over the phone. Please contact our Supporter Care team on 0808 164 4572 (Monday - Friday, 9am - 5pm). Alternatively, you can make a donation quickly and safely through our website.

You should have a thank you email from us confirming that your donation has been received.

If you made your donation using Paypal, you should also receive a confirmation email from Paypal with a transaction ID you can use for tracking – please note, there is sometimes a delay in receiving this email.

Please remember to check your junk/spam folder and if you have still not received any emails from us, please check with your bank.

You can contact our Supporter Care team on 0808 164 4572 (Monday - Friday, 9am - 5pm) or email supportercare@sueryder.org with any questions you may have.

Please visit our other ways to donate page to download a form and find out more information about making a donation by post.

Asking for donations to be made at a loved one’s funeral or memorial service, or arranging a funeral collection online through a tribute page, are meaningful ways to remember them and help support Sue Ryder’s expert care in their memory.

Find out more on our arranging a funeral collection page.