Safe and warm: Useful contacts
Useful organisations and contacts that can support you to stay safe and warm when living with a terminal illness or after a bereavement.
Age UK
Age UK’s helpline can offer advice on benefits, health and housing. They also have online information.
- Helpline: 0800 678 1602
- Online information: Energy advice for the home
Centre for Sustainable Energy
Energy advice online information hub
- Energy advice leaflets available in Easy Read formats and Arabic, Polish and Somali
Citizen’s Advice
Energy and water supply issues, money worries and more:
- Citizens Advice England and Wales: Find your local Citizen’s Advice
- Citizen's Advice Scotland: Find your local Citizen’s Advice Bureau
- Advice NI: Northern Ireland: Find local advice
Shelter
Shelter can help you find out your rights if you are renting through a helpline. For example, getting a landlord or housing association to make repairs so that you can keep safe and warm.
Turn2Us
Advice on benefits, housing, bereavement and more.
National Energy Action Helpline
Energy and benefits advice
- Helpline: 0800 304 7159
- nea.org.uk/get-help
- British Sign Language (Sign Video) available
UK Government
Information on Keeping warm and well: staying safe in cold weather including an easy read version and British Sigh Language translation.