What we do at Sue Ryder and our history

Sue Ryder‘s Online Bereavement Support makes it easy to connect with the right support for you - whether that‘s information and resources, qualified counsellors or a community of others with similar experiences. These services are free and easy to access on your computer, smartphone or tablet and are available to anyone living in the UK.

• Grief Guide - featuring expert information, personal stories and interactive coping tools, our Grief Guide can help you find new ways to understand and cope with your bereavement.
• Online Bereavement Community - find others who truly understand. The Sue Ryder Online Bereavement Community is a place where you can exchange messages, share your feelings and support each other.
• Online Bereavement Counselling Service - our Online Bereavement Counselling Service provides free short-term support for people who are grieving. Sessions are with qualified counsellors and held online using video chat.
• Grief Coach - get expert grief support straight to your phone with Sue Ryder Grief Coach. We‘ll send you personalised tips and suggestions based on your circumstances.

We also have a wide range of online bereavement support information which provides expert support and ways to deal with the practical and emotional issues after someone has died.

Find out more about our Online Bereavement Support

Grief Kind

In August 2021 we launched our Grief Kind campaign, to help people support their friends and family who are grieving. Many of us find it hard to know what to say and what to do to help someone who is grieving. At Sue Ryder, we want to give more people the confidence to be there for others. Watch our Grief Kind videos, sign up to receive supportive emails and learn more about how you can be Grief Kind.

Find out more about Grief Kind

Helping someone who is looking for grief support

To help you feel confident talking to people about the bereavement support services Sue Ryder offers, we have created a helpful resource, which includes all the key information you need.

Read or download our ‘What to do if someone is looking for grief support’ PDF

The PDF is a resource which has been created for all staff and volunteers to help people know how to respond to queries about accessing grief support through Sue Ryder.

Grief Kind Spaces

Our Grief Kind Spaces are weekly, in-person drop-in sessions held in the local community and run by trained volunteers. The sessions provide a safe, informal and supportive place for people to come together and share their experiences of grief, helping attendees to feel heard and less alone.

The sessions are welcoming, inclusive and open to anyone who is over 18 and has experienced a bereavement, whether you want to attend regularly to connect with others in similar situations or just drop in for a quick chat.

We are working towards a future when everyone, who is dying or grieving, can access the quality of care they need and deserve.

Right now, across the UK, many people who are nearing the end of their life or living with grief are unable to get the support they need. Through our influencing work, we are creating a movement for change.

Our long-term goals

We are ambitious about the change we can achieve.

All our campaigns are working to reach these goals:

• fairer funding for palliative care
• better support for grieving people
• improving end-of-life care
• changing attitudes to death and dying.

Discover more about our influencing campaigns