Benefits and development

Develop and progress

Our Learning and Organisational Development team are dedicated to developing you and progressing your career. Here is a list of the opportunities we provide:

Sue Ryder Knowledge Academy

We offer structured external learning opportunities to paid colleagues at Sue Ryder in England, with qualifications at all levels.

Whether you're looking to make the next big step in your career or you're keen to enter a new stage of your professional development, the Sue Ryder Knowledge Academy is for you.

New starter journey

We are making great progress with developing a culture and people-focused onboarding and induction programme which highlights your talent and provides you with the knowledge and skills to perform at your best. 

Coaching culture

For current or aspiring coaches, our programme aims to develop capabilities and progress coaching skills to deliver required outcomes. Benefits include coaching supervision and development sessions that stretch the development of these core skills.

If you and your line manger choose for you to have coaching as a personal development option, our positive and supportive coaches will help drive your journey towards success.

Blended learning

We take a blended approach to learning. This enables us to engage all types of learners. We use our Sue Ryder Virtual Classroom and traditional in-person classroom methods as well as online learning and e-Learning. The blended approach helps you to learn at your pace in your preferred way.

Valuing performance

We understand people are our greatest asset in Sue Ryder.

We also know that it's vital to understand what is expected of you and that's why we have a clear, easy-to-use performance review system that promotes transparency.

You will agree clear objectives with your manager and we will ensure you have the necessary skills, resources and support to achieve them. Our appraisal system incorporates self-reflection, two-way feedback, and learning and development.

Leadership development

Our leadership programmes are our commitment to supporting our managers to develop and refine management and leadership capabilities. We offer two regularly run programmes: INSPIRE for our managers new in their role and SUCCEED for our senior management.

Wellbeing

Our certified Mental Health First Aider (MHFA) programme is a structured development programme to support people who want to join our team of Mental Health First Aiders. Please contact the Learning and Organisational Development Team for more information.

Celebrating success

Each year, Sue Ryder celebrates the success of its staff and volunteers through its annual organisational awards, the “Values in Practice” or VIP Awards. The awards celebrate each of the organisational values and behaviours and an overall winner. The awards are nominated and judged by colleagues across the whole organisation.

Achieving Care Excellence Conference Series

We shine a spotlight on our collective expertise and how our skills and experience are helping others, both inside and outside of Sue Ryder. We share best practice and encourage collaboration across all teams. We also celebrate our excellent work and recognise the many ways we are making a positive difference to the people we care for.

Mandatory training

Sue Ryder uses a combination of e-learning for Health (eLfH), face-to-face and Sue Ryder e-Learning modules to provide Health and Social Care colleagues with mandatory training.

If you are joining Retail, we have a blended approach to training. Our online and face-to-face development is packaged within our “Retail Training Record Card” which you will complete during your first six months of working with us. It includes mandatory and non-mandatory training which supports your development towards working at your best. 

Retail also promotes and has a number of people completing our retail-specific externally accredited apprenticeships. You also have the option to join our centrally-run short development sessions.

If you are joining Fundraising, we have a number of blended learning opportunities available for our new starters and ongoing development, with a structured plan included in your induction.

This includes:

• Fundraising and role-specific e-learning to support upskilling and fundraising compliance, including mentoring support available from the Supporter Experience, Data & Insight teams.
• A workshop for all new starters on our Fundraising Proposition, giving you the opportunity to connect with other colleagues and ensure that you feel confident using our proposition.
• Role and team-specific development opportunities.
• We have a number of apprenticeship cohort opportunities in Fundraising, including the Fundraiser level 3 and Junior Content Producer level 3 apprenticeship programmes.
• Opportunities to join Sue Ryder's management development programme.

Find out about our fundraising events, supporters and corporate partners

If you are joining any of our Central Services team you will receive a six month induction programme, which is tied in with our performance management process, and includes mandatory and non-mandatory training and development.

For further development you will have access to everything that Learning and Development offer, as shown above, with both internal development and external qualifications which enables you to be successful within your role.